PRIVACY POLICY
1. INTRODUCTION
At Those5days (“we,” “our,” or “us”), accessible at those5days.com, we are committed to safeguarding your personal data and upholding your privacy rights. We recognize the importance of transparency, data security, and user autonomy. This Privacy Policy details how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), among other applicable laws.
2. SCOPE OF THIS POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all personal data collected through your interactions with those5days.com, including but not limited to when you visit our website, create an account, make a purchase, submit a request, or communicate with us.
For the purposes of the GDPR and other applicable data protection laws, Those5days is the data controller of your personal data. Our contact email for privacy inquiries is [email protected].
3. CATEGORIES OF DATA WE PROCESS
We collect and process various categories of personal data depending on your interaction with our services:
– Usage Data: Information about your interaction with our website, including IP address, browser type and version, pages visited, duration of visit, referring URLs, and diagnostic logs.
– Account Data: Information provided during registration or purchase, such as full name, mailing address, email address, and phone number.
– Profile Data: Data relating to your preferences, past purchases, account settings, feedback, and behavioral analytics used to enhance user experience.
– Communication Data: Records of communication between you and our team, including customer support queries, contact form submissions, and related correspondence.
– Technical Data: Device-specific data, such as operating system, device model, browser specifications, and system configurations used to support functionality and security.
– Transaction Data: Details related to purchases made through those5days.com, including payment method identifiers (e.g., last four digits of credit card), billing details, and product delivery information.
– Preference Data: Information reflecting your choices and interests, including marketing consents, subscription settings, and product preferences.
4. LEGAL BASES FOR PROCESSING
We process your personal data in accordance with the following legal bases under the GDPR and similar principles under the CCPA:
– Contractual Necessity: To provide services you have requested, including account management and order fulfillment.
– Legitimate Interests: To improve our services, secure our platform, prevent fraud, and understand user behavior, provided such interests are not overridden by your fundamental rights.
– Consent: For direct marketing, newsletter subscriptions, and use of analytics cookies where explicit consent is required.
– Legal Obligation: To comply with applicable legal requirements, regulatory obligations, and law enforcement requests.
5. YOUR RIGHTS
You have certain rights regarding your personal data under GDPR, CCPA, and other applicable laws:
– Right of Access: You may request confirmation of the personal data we process about you, along with a copy of that data.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: Also known as the “right to be forgotten.” You may request deletion of your personal data, subject to certain limitations.
– Right to Restriction: You may ask us to temporarily suspend processing of your data in specific situations.
– Right to Data Portability: You may request a copy of your data in a structured, commonly-used, and machine-readable format.
– Right to Object: You may object to processing based on our legitimate interests, particularly for direct marketing purposes.
To exercise any of your rights, please contact us at [email protected]. Requests will be handled in accordance with relevant legal frameworks and verification requirements.
6. SECURITY MEASURES
We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, misuse, loss, or destruction. These measures include:
– Secure Socket Layer (SSL) encryption for all data transmission over the Internet
– Role-based access control limiting employee access to data on a need-to-know basis
– Regular system updates and patching
– Secure backup and disaster recovery procedures
– Employee training on data protection and handling practices
While we take reasonable steps to secure your information, no system can be guaranteed as completely secure. We encourage users to also take their own precautions when using the Internet.
7. INTERNATIONAL TRANSFERS
We may transfer your personal data to countries outside your jurisdiction, including the United States and other countries where our partners and service providers operate. When transferring data internationally, we implement safeguards such as Standard Contractual Clauses approved by the European Commission, and we ensure all processing complies with applicable privacy standards.
8. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Retained for up to 12 months for analytics and performance optimization
– Account and Profile Data: Maintained as long as your account is active
– Transaction Data: Retained for up to 7 years for accounting and tax compliance
– Communication Data: Stored for up to 24 months unless needed for dispute resolution
– Marketing and Preference Data: Maintained until consent is withdrawn or preferences are updated
We may retain certain data for longer periods where required by law or for legitimate business purposes, such as fraud prevention or legal defense.
9. COOKIE POLICY
Those5days.com uses cookies and similar tracking technologies to enhance user experience and gather analytics. The types of cookies we use include:
– Essential Cookies: Required for website functionality, such as login and navigation
– Functional Cookies: Assist with remembering your preferences and improving usability
– Analytics Cookies: Collect anonymous data on how users interact with our content
– Performance Cookies: Monitor website performance for technical improvements
We do not use cookies to collect personally identifiable information unless you have given explicit consent.
10. COOKIE MANAGEMENT & COMPLIANCE
You are entitled to control the use of cookies on those5days.com. When you first visit our site, you will be presented with a cookie consent banner allowing you to accept or customize your preferences. You can also adjust your cookie settings at any time through your browser settings or our designated Cookie Management Page.
We honor Do Not Track (“DNT”) signals in accordance with CCPA requirements and provide opt-out options for third-party cookies used for advertising and analytics.
11. CHILDREN’S PRIVACY
We do not knowingly collect personal data from children under the age of 13, and our website is not directed to children. If we become aware that a child under 13 has provided personal data without appropriate parental consent, we will take steps to delete such data promptly. If you believe that a child under 13 may have provided us with information, please contact us at [email protected].
12. POLICY UPDATES & USER NOTIFICATIONS
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. If material changes are made, we will provide appropriate notice, such as a banner notification on those5days.com or direct email, where applicable.
Continuing to use those5days.com after updates signifies your acceptance of the revised Privacy Policy.
13. CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: https://those5days.com
We are committed to resolving any complaints regarding the collection or use of your personal data and to ensuring compliance with all applicable data protection laws.
This Privacy Policy reflects our dedication to protecting your privacy and abiding by global privacy regulations. For any further information or to exercise your rights, please contact us at [email protected].